DIRECT DELIVERIES FROM PINDUODUO HAVE RESUMED!
DIRECT DELIVERY OPTIONS TO ARMENIA
OPTION
DURATION
MINIMAL
VOLUMETRIC WEIGHT
TARIFF
By Air
5-15 business days
X
X if there is no volumetric weight
6900 AMD / 1 kg
By Sea
~ 2 - 2.5 months
up to 1 kg – 1,200 AMD
✔
1200 AMD / 1 kg
HOW TO SIGN UP ON PINDUODUO?
*Pinduoduo can only be used via the mobile app
HOW TO ADD YOUR ARMENIAN ADDRESS TO PINDUODUO?
HOW TO ATTACH A BANK CARD TO PINDUODUO?
DELIVERY PAYMENT
After the order(s) arrive in Armenia, you will receive a five-digit code via SMS from Onex. On the Onex app, on the home page, you will see a “Pinduoduo payment” button. Click on the button, fill in the five-digit code received in the message, and pay the shipping amount for the order(s).
FAQ
No, you do not have to be an Onex user to make purchases through direct collaboration.
In the "Track your order" section, you will be able to see the delivery progress of your order, as well as pay for the delivery.
In the "Track your order" section, you will be able to see the delivery progress of your order, as well as pay for the delivery.
No, you can track the delivery of your order in the "Track your order" section or "Orders" section of Pinduoduo.
After the order(s) arrive in Armenia, you will receive a five-digit code via SMS from Onex. On the Onex app, on the home page, you will see a “Pinduoduo payment” button. Click on the button, fill in the five-digit code received in the message, and pay the shipping amount for the order(s).
Onex has 737 pickup points throughout Armenia:
15 pickup points
93 Smart Lockers
629 HayPost branches
You can see the addresses here.
There is also a "Home Delivery" service.
15 pickup points
93 Smart Lockers
629 HayPost branches
You can see the addresses here.
There is also a "Home Delivery" service.
After customs inspection and appropriate formalities, deliveries to the pick-up points in Yerevan are made within 1 business day, and in the regions within 4 business days.
Our China warehouse is open 7 days a week, 09:00-17:30 (GMT+8)
No, you do not need to add the tracking number to your Onex personal page.
For orders up to RMB 1,000, the system charges a bank transfer fee of 3% of the total value of the goods. For larger values, the calculated percentage may increase.
No, it's not possible. In case of such a problem, it is necessary to register from another phone.
Refunds are usually made within 45 days.
Most likely, the seller does not have your product. In such cases, it is necessary to contact them, and if you do not receive a response, you can open a refund case.
In this case, it is necessary to contact the seller, as well as open a refund case, indicating the problem.
It is necessary to write to the seller and open a case, because most likely the product was not sent.
It is necessary to write to the seller and open a case.
Since Pinduoduo can only be used on a phone, in order to translate, you need to take a screenshot of the page you need and translate it using the Google Translate application.
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